I recently just got this game and used the exe provided in the email. When running the game through the splash.exe file it gives me the two dependency warnings of Direct X and C++ 2010 redis package not being installed. I installed the direct X without issue, but the C++ Redis said I already had a newer version installed, so I thought nothing of it. After everything started up and I logged in, I created my empire and clicked into the game. Loading screen comes up, pauses for a moment, then it tells me its Authenticating. Held on that screen for two hours before I force closed it and retried. Kept doing the same thing. Each time I tried starting the game, still kept giving me the dependency warnings even though I checked I had them installed. After waving my mouse around on the screen, i heard beeps that I assume are from menus in the game, but I can't do anything other than just stare at the loading screen showing Authenticating.
Think you guys and gals can give me any insight on what to do?
Thanks in advance.