Kickstarter Resets (Do Not Own The Game)

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Re: Kickstarter Resets (Do Not Own The Game)

Postby AmonSvaag » Sat Dec 13, 2014 10:48 pm

Wow thanks man you came through so I'll come through. My phone number's on the billing information, give me a call if you're ever in Missouri. Deal's a deal!
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Re: Kickstarter Resets (Do Not Own The Game)

Postby PerfectDeath » Sat Dec 13, 2014 11:50 pm

AmonSvaag wrote:Wow thanks man you came through so I'll come through. My phone number's on the billing information, give me a call if you're ever in Missouri. Deal's a deal!

I'm pretty far north, but at least I don't need a travel visa to cross the boarder. =]
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Re: Kickstarter Resets (Do Not Own The Game)

Postby odpAvalon » Tue Dec 16, 2014 7:57 pm

Same problem here. I own a 1 month subscription but i dont have any rank or just "apprentice ( 0 points )" and can't get in to the game.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby PerfectDeath » Tue Dec 16, 2014 8:15 pm

odpAvalon wrote:Same problem here. I own a 1 month subscription but i dont have any rank or just "apprentice ( 0 points )" and can't get in to the game.

The game is not subscription based, the subscription is something that will give other kinds of bonuses to players who own the game.

I reset your purchase, you can re-claim the automated email's claim code to put the $8 back into your wallet. If you want to play the game you will need a tier with a steam key, $25+ tiers has that. You will own the game forever once you redeem that item.

For reference,

Image

the image on the right is what you will see once you own the $25 tier and redeemed the steam key.

The page that purchases the right tier looks like this:

Image
Image
support@taitale.com - kickstarter@taitale.com
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Re: Kickstarter Resets (Do Not Own The Game)

Postby joshuawomack » Sun Dec 21, 2014 12:22 pm

I am not sure what is going on but when I try to claim my endgame ships I am getting a message that I cannot send to myself. Can you help?
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Sinuhe » Sun Dec 21, 2014 12:37 pm

I think, skins are not implemented at the moment. This might be the reason, why they dont work out.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Lord Tyrius » Sun Dec 21, 2014 12:55 pm

Yep, you can not redeem the items before they are implemented. Just keep them in your portfolio until then :)
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Re: Kickstarter Resets (Do Not Own The Game)

Postby TimeShift » Sun Dec 21, 2014 6:59 pm

I also seem to be in need of a reset as I cannot log into the game.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Skyleed » Mon Dec 22, 2014 9:19 am

I am in need of a reset. I attempted to purchase an apocalypse terraform token by accident (and then used paypal for $10 thinking that it was a separate purchase), and need that resetted please.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Aetherblade » Mon Dec 22, 2014 9:48 am

You got your reset :)
Guide to the game:
Link
Game tutorial videos: viewtopic.php?f=33&t=2901

Want to keep up to date on the playtesting / server status, or just talk to the developers? The steam group is a good way to get in touch! We are always in chat on Thursdays and often on the days as well to talk with you guys about whatever :). Link: http://steamcommunity.com/groups/NovusA ... filtrators
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