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Account reset?

PostPosted: Fri Nov 21, 2014 7:36 pm
by Moonlight
Hi,


I purchased the $50 tier during the kickstarter campaign and have claimed it according to the link I click on the email. 

However when I looked in the Items and Redeeming section of my account, it took me to a "buy" screen that only had some of the addons. Thinking that it was a bonus $50 as I should of got the rewards as kickstarter said, I selected some of them and clicked next, but on that screen it says that the only items I have are the ones I just selected. Am i missing something or did i just accidentally spend my kickstarter money?


If so, could you please revert this and just give me my Kickstarter rewards.


Thanks,


Moonlight

Re: Account reset?

PostPosted: Fri Nov 21, 2014 7:38 pm
by Moonlight
Forgot to mention, I have been trying to email this to the kickstarter email but it keeps coming back delivery failed...

Re: Account reset?

PostPosted: Sat Nov 22, 2014 1:11 am
by Moonlight
All good, email got through.

Re: Account reset?

PostPosted: Sat Nov 22, 2014 1:31 am
by PerfectDeath
Didn't check the kickstarter email until just recently, I found 2 of your emails on the topic.

I replied with some information, and we will reset your purchase when our webdeveloper gets my message.