Issue setting up account

Issue setting up account

Postby Scylla » Sat Dec 27, 2014 9:09 am

I donated 25 via paypal. I set up my account. I was not able to setup the colonial peacekeeper tier or find any mention of it in my items and redeeming page. What should I do?
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Re: Issue setting up account

Postby Lord Tyrius » Sat Dec 27, 2014 11:47 am

Did you receive an email with a link after your purchase? You can resend it here: http://www.taitale.com/?page=product_redeem&resend_code=1 Make sure to check spam folders as well.
Once you claimed the funds on your account you can select the tier here: http://www.taitale.com/?page=kickstarter_tier
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Re: Issue setting up account

Postby Scylla » Sat Dec 27, 2014 1:34 pm

Yes I received the email, clicked on the link and set up my username/pw. I have a balance of 0$ and no items. I clicked on the link to receive any unredeemed items and have not goten an email (i assume because I have already redeemed everything.)
Scylla
 
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Joined: Sat Dec 27, 2014 9:07 am

Re: Issue setting up account

Postby Scylla » Sat Dec 27, 2014 1:36 pm

Using the resend button the second time did the trick. I got an email and was able to link the kickstarter reward to the account
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