Somehow messed up? No tier selcted? Need a reset? Read this!

Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Hellfirereborn » Sat Feb 15, 2014 8:05 pm

Hi, not sure what I did wrong but it shows as $50 instead of a tier and also I gave an extra $25 and that hasn't showed up as well.
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Sypheria » Sat Feb 15, 2014 8:12 pm

I reset your account. You need to reattach your original email, but do not progress further until you receive another email with the remaining $25. This happens once every 24-48 hours.
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Hellfirereborn » Sat Feb 15, 2014 9:02 pm

okay!
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Elivagar » Mon Feb 17, 2014 3:35 pm

Hello, is there something that will be done about the missing Apocalyspe in the 125$ Tier ? Or even if I select this tier the Apocalypse planet will be available.
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Code2200 » Wed Feb 19, 2014 11:03 pm

Ok i went to the website and clicked paypal and clicked the 75 dollar tier and then went through paypal and paid did i do it right??
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Lord Tyrius » Thu Feb 20, 2014 9:39 am

Yes. Once your donation got progressed (manually within 48h) you receive an email from kickstarter@taitale.com with a link. You click it and link it to your taitale account. The donation will then be added to your balance. If you made multiple purchases, wait for all emails and link them before you choose a tier, you will not be able to change it later on. Addons can then be bought as well as additional addoncash.
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Shikari94 » Thu Feb 20, 2014 10:49 am

Hi,
can you please reset my account? I messed up.

Thank you!
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby Sypheria » Thu Feb 20, 2014 10:51 am

You are reset Shikari.
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Re: Somehow messed up? No tier selcted? Need a reset? Read t

Postby PerfectDeath » Wed Feb 26, 2014 12:51 pm

If it says you have the Donation tier on the http://www.taitale.com/?page=product_redeem page then you can still upgrade your tier from the http://www.taitale.com/?page=kickstarter_tier page.

If the product_redeem page does not say you have a tier, then check the kickstarter_tier page to select a tier.
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