Kickstarter Resets (Do Not Own The Game)

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Re: Kickstarter Resets (Do Not Own The Game)

Postby Rallan » Tue Jan 13, 2015 10:58 am

Hi.

I got the 25$ tier at kickstarter.. Would that mean that I should be able to access the game at this point ? Or do I need a reset because I get a no ownership error when trying to log in.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Rallan » Tue Jan 13, 2015 11:01 am

Ah.. Just found out that I needed to click on redeem on the steam button. Just ignore my request above.
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Tasadare » Mon Jan 19, 2015 10:45 am

I also need a reset...I did a mistake by using the 25$ for add on...I did it too fast and I can'T play bcause I took add ons with ym 25$ instead of my peacething to actually be able to play :(
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Aetherblade » Mon Jan 19, 2015 11:07 am

Hey hey,

I reset your tiers, so you should be able to claim again. Let me know if you have any issues though, just PM me so I notice quicker :).

Cheers!
Guide to the game:
Link
Game tutorial videos: viewtopic.php?f=33&t=2901

Want to keep up to date on the playtesting / server status, or just talk to the developers? The steam group is a good way to get in touch! We are always in chat on Thursdays and often on the days as well to talk with you guys about whatever :). Link: http://steamcommunity.com/groups/NovusA ... filtrators
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Albreo » Mon Apr 27, 2015 8:06 am

Hi,

I accidentally spend my 25$ on an add-on instead of the kick starter back up... pls reset my account as well.

Cheers
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Vindictus » Tue May 26, 2015 9:30 am

It's been a while since I logged in - can I get a reset please?
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Lord Tyrius » Tue May 26, 2015 10:44 am

Just to make sure, the reason for the reset is that there is something wrong with your tier, right?
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Aetherblade » Tue May 26, 2015 1:59 pm

Yeah, if you just want a reset for your account without resetting the tier, just delete your empire and create a new one.
Guide to the game:
Link
Game tutorial videos: viewtopic.php?f=33&t=2901

Want to keep up to date on the playtesting / server status, or just talk to the developers? The steam group is a good way to get in touch! We are always in chat on Thursdays and often on the days as well to talk with you guys about whatever :). Link: http://steamcommunity.com/groups/NovusA ... filtrators
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Re: Kickstarter Resets (Do Not Own The Game)

Postby ante185 » Tue May 26, 2015 2:19 pm

you need to be a bit clearer with differentiating empire and account, :P
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Re: Kickstarter Resets (Do Not Own The Game)

Postby Vindictus » Wed May 27, 2015 9:55 am

Oh I see, it looks as though an account reset was already done at some point. I was getting the does not own game error.
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