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Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue Jan 13, 2015 10:58 am
by Rallan
Hi.

I got the 25$ tier at kickstarter.. Would that mean that I should be able to access the game at this point ? Or do I need a reset because I get a no ownership error when trying to log in.

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue Jan 13, 2015 11:01 am
by Rallan
Ah.. Just found out that I needed to click on redeem on the steam button. Just ignore my request above.

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Mon Jan 19, 2015 10:45 am
by Tasadare
I also need a reset...I did a mistake by using the 25$ for add on...I did it too fast and I can'T play bcause I took add ons with ym 25$ instead of my peacething to actually be able to play :(

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Mon Jan 19, 2015 11:07 am
by Aetherblade
Hey hey,

I reset your tiers, so you should be able to claim again. Let me know if you have any issues though, just PM me so I notice quicker :).

Cheers!

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Mon Apr 27, 2015 8:06 am
by Albreo
Hi,

I accidentally spend my 25$ on an add-on instead of the kick starter back up... pls reset my account as well.

Cheers

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue May 26, 2015 9:30 am
by Vindictus
It's been a while since I logged in - can I get a reset please?

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue May 26, 2015 10:44 am
by Lord Tyrius
Just to make sure, the reason for the reset is that there is something wrong with your tier, right?

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue May 26, 2015 1:59 pm
by Aetherblade
Yeah, if you just want a reset for your account without resetting the tier, just delete your empire and create a new one.

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Tue May 26, 2015 2:19 pm
by ante185
you need to be a bit clearer with differentiating empire and account, :P

Re: Kickstarter Resets (Do Not Own The Game)

PostPosted: Wed May 27, 2015 9:55 am
by Vindictus
Oh I see, it looks as though an account reset was already done at some point. I was getting the does not own game error.